Key Benefits

• New client enquiries from your web-site are collected automatically into MoveMan Pro
• Reduce administration time
• Reduce data entry errors
• Professional quality control feedback
• Reduce printing and postage costs as request to client is sent by email and responses collected on-line
• Improve communication as it is easy for the client to submit on-line
• No need re-enter responses to MoveMan
• Quality control responses are automatically included in company analysis within MoveMan

Your web-site has a client enquiry or quote request form but how do you receive this information? Do you collect quality control feedback from your clients after the move? The MoveMan Live service automates both of these processes giving you time to concentrate on more important tasks and not data entry and collection.

The MoveMan Live service doesn’t require you to invest in expensive web-servers and web development to collect this information. To setup your company with the MoveMan Live service all that is required is a simple change to your existing web-site enquiry form (instructions will be provided for you to give to your web designers).

Enquiries submitted on-line are collected and added directly into MoveMan without any manual input being required. A confirmation email is sent to you to confirm that a new enquiry has been taken and will be available in MoveMan within 5 minutes.

Click here to view a sample of a simple enquiry form via the MoveMan Live service

Click here for a sample of an enquiry form with items via the MoveMan Live service

Collecting the quality control feedback for a job is simple, all you need to do in MoveMan is click the ‘Email quality control feedback request’ and a special email is sent to the client with a link for them to provide their feedback online. When the client clicks the link they will be presented with a form with all of the questions that you have setup within your own MoveMan system. The client then just selects the relevant answers, adds any additional comments and clicks on submit. The client’s responses are then collected automatically and entered into the job on MoveMan. A confirmation email is also sent to you to confirm that the client has made a submission. You can also incorporate a panel on your website that provides the average ratings from your clients.

Below is a sample of the ratings form that can be displayed on your website

Click here to view a sample of the form your client can fill in from the email that is sent from MoveMan Pro